Investor Insights 2026_V5 Paperturn - Flipbook - Page 79
1.
Secure storage and processing of tenant and
landlord data.
1.
2.
Consent for data usage collected at the point of
application.
2.
3.
Regular training for sta昀昀 on GDPR compliance.
3.
Conduct the inspection, documenting 昀椀ndings with
photos and notes.
4.
Address any issues identi昀椀ed during the inspection
(e.g., repairs or tenant behavior).
Guidelines for handling sensitive data to
ensure compliance with GDPR regulations:
4.
Ensures regular property checks to maintain
standards:
Clear data retention and deletion policies.
5.
Deposit Process
Manages tenant deposits in compliance with
legal regulations:
1.
Collect the deposit and register it with an approved
deposit protection scheme.
2.
Provide tenants with the prescribed information
within 30 days.
3.
4.
5.
At the end of the tenancy, conduct a thorough
checkout inspection.
Compare inspection 昀椀ndings with the initial inventory
report.
Process any agreed deductions and return the
remaining deposit promptly.
Schedule routine inspections (e.g., quarterly and
monthly communal checks on HMO’s).
Notify tenants in advance and con昀椀rm the inspection
date.
File the report and follow up on actions as necessary.
New Tenant Application Process
Ensures thorough ve琀琀ing and onboarding of
new tenants:
1.
2.
3.
4.
5.
Tenant Holding fee process
Application and tracker process
Receive and acknowledge the application.
Conduct reference and credit checks.
Verify income and employment details.
6.
Con昀椀rm acceptance and issue the tenancy
agreement for signature.
7.
Provide tenants with key information (e.g., move-in
instructions and welcome pack).
Tenant Notice & Checkout Process
E昀케ciently manages tenant departures:
1.
Acknowledge the tenant’s notice and con昀椀rm the
move-out date.
2.
Schedule a pre-checkout inspection to assess
potential issues.
3.
Provide tenants with a checklist for move-out
preparation.
4.
Conduct the 昀椀nal inspection, comparing it to the
inventory report.
5.
Arrange deposit reconciliation and process the
return.
2026
Inspections
INVESTORS ROAD MAP
GDPR/Data Protection
Rent Arrears
A clear process for managing and resolving
rent arrears e昀케ciently:
1.
Identify missed payments via regular monitoring of
rent schedules.
2.
Issue an initial reminder to the tenant outlining the
overdue amount and payment due date.
3.
Follow up with formal wri琀琀en communication if the
arrears persist, including details of potential legal
consequences.
4.
O昀昀er tenants support by discussing payment plans
or referring them to advisory services.
5.
Notify the landlord and maintain regular updates on
the progress of rent recovery.
6.
Escalate unresolved cases to legal proceedings, such
as serving Section 8 notices, if required.
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