Investor Insights 2026_V5 Paperturn - Flipbook - Page 31
We launched
our Utilities
Management
division in 2025,
appointing Maria
Wong to lead the
service across all
properties within
the group. With
her expertise and
hands-on approach, Maria oversees everything
from se琀琀ing up new accounts to handling
transfers, readings, provider communication,
and on-site support when required.
Introducing a dedicated utilities specialist has
transformed the way we operate. Instead of
relying on multiple external providers or leaving
the responsibility to various departments,
Maria centralises the entire process.
This has dramatically reduced project delays,
eliminated unnecessary back-and-forth with
suppliers, and ensured that utilities are always
correctly organised during vital stages such as
refurbishments, handovers, and tenant moveins.
2026
Maria Wong
INVESTORS ROAD MAP
UTILITIES MANAGEMENT
Her involvement also improves communication
between our sourcing, development, 昀椀nance,
and le琀琀ings teams. By managing utility
timelines, identifying potential issues early, and
coordinating with contractors and investors,
she ensures consistent progress across all
projects. This level of organisation helps us
avoid common pi琀昀alls such as incorrect meter
readings, delayed connections, unexpected
bills, or accounts being le昀琀 open longer than
necessary.
Overall, having a dedicated Utilities
Management division helps us maintain
smoother operations, protect investor budgets,
and provide a far more e昀케cient service across
the entire group.
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